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EDG-4508+/4516+ User Manual 94
Chapter 9 Troubleshooting
This chapter explains how to solve some of the most common problems
with the EDG Series. If you still have problems after reading this chapter,
contact your dealer, or e-mail Advantech for help.
"Configuration Utility can not find EDG Series"
1. Check the "Power" LED. If it is off, you will have to:
• Make sure the EDG Series power cable is plugged in, and the
server is receiving power.
• Check that the server's network connector is plugged in properly.
• Check that the input power is 90 VAC ~ 260 VAC, 47 ~ 63 Hz.
• Check that the fuse is OK.
2. Check the "Traffic" LED. If it is off, you will have to:
• Make sure the network connection is OK
• Make sure your network is 10/100 Mbps
3. If the above are completed, it means the EDG Series is okay. Next,
check to see if the EDG Series and the host are in the same local area
network.
4. Make sure your computer is properly connected to the network.
"Configuration utility can find EDG Series but cannot access EDG
Series"
For security purpose, and to simplify operations, users can give the access
right to specific PCs. Only these PCs can get data from EDG Series.
While using the EDG Series, it is advised that you check to see if your PC
is on the access right list.
"Cannot change the IP address or other server properties"
Only the network administrator can modify the EDG Series' configura-
tion. Keep in mind, even when multiple hosts share the same network,
administrative access is still protected. If you need to change any config-
uration settings, ask your network administrator for assistance.
- EDG-4508+ 1
- EDG-4516+ 1
- User Manual 1
- Contents 5
- Overview 9
- Chapter 1 Overview 10
- 3 Chapter 1 11
- EDG-4508+/4516+ User Manual 4 12
- Getting Started 13
- Chapter 2 Getting Started 14
- 7 Chapter 2 15
- 2.2 Connecting Hardware 16
- 9 Chapter 2 17
- 11 Chapter 2 19
- 2.2.1 Rack Mounting 20
- 2.2.2 Network Connection 21
- Ethernet Connector 21
- 2.2.3 Power Supply Connection 22
- 2.2.4 Serial Port Connection 22
- Fuse Storage 22
- 2.2.5 Ordering Information 23
- 17 Chapter 2 25
- 19 Chapter 2 27
- Configuration 29
- Chapter 3 Configuration 30
- Default Device Name 31
- Out Look for 31
- Selected Device 31
- Change Device Name Here 31
- 3.2 Locating EDG-4508+/4516+ 32
- 21 Chapter 3 33
- 3.4 Network Configuration 34
- 3.5 Port Configuration 35
- 25 Chapter 3 37
- 27 Chapter 3 39
- 3.6 Security Configuration 41
- Port Mapping Utility 43
- 4.1 Overview 44
- 33 Chapter 4 45
- 35 Chapter 4 47
- 4.3.1 Updating EDG Firmware 48
- 4.3.2 Self Test Function 49
- 39 Chapter 4 51
- 4.3.3 Save the Configuration 52
- Web-Based 53
- 5.1 Overview 54
- 5.2 Access Web Page 54
- 5.3 Network Configuration 55
- 5.4 Port Configuration 56
- 5.5 DI/O Event Configuration 57
- 5.6 Reset Configuration 58
- Console Configuration 59
- 6.1 Overview 60
- 49 Chapter 6 61
- 6.3 Command List 62
- 51 Chapter 6 63
- 53 Chapter 6 65
- 55 Chapter 6 67
- Universal Serial Device 69
- Figure 7.1: 71
- Figure 7.2: 71
- 61 Chapter 7 73
- 63 Chapter 7 75
- Figure 7.9: 76
- 65 Chapter 7 77
- Host PC create TCP socket 79
- Connect to 79
- Send data to 79
- Receive data from 79
- Disconnection 79
- Host PC cr eates the so cket 81
- Accept the connection from 81
- 71 Chapter 7 83
- 172.2 0.20. 222 84
- 73 Chapter 7 85
- 172.20. 20.222 86
- IP address of #2 EDG-4508+U 86
- 75 Chapter 7 87
- 7.3.1 Access web page 88
- 7.3.2 Network Configuration 89
- 7.3.3 Port Configuration 90
- 7.3.5 Reset Configuration 91
- 7.4.1 Command List 91
- 81 Chapter 7 93
- 83 Chapter 7 95
- Event and DI/O 97
- Monitoring 97
- 8.2.1 Polling Monitoring 98
- 8.2.2 Event Monitoring 99
- 8.2.3 DI Value Inverse Option 100
- 89 Chapter 8 101
- 91 Chapter 8 103
- Troubleshooting 105
- Chapter 9 Troubleshooting 106
- 95 Chapter 9 107
- APPENDIX 109
- Appendix A 110
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